After world war ii, with the recovery and prosperity of the world economy and the rapid growth of the population, the world appeared to be internationally popular tourism. The progress of science and technology has greatly improved the traffic conditions. Create conditions for travel; The improvement of labor productivity, people disposable income increase, to travel and enjoy the hotel's service record for expanded rapidly, speed up the popularization and the world of tourism activities in political, economic and cultural exchanges and frequent. This change in social needs pushed the restaurant industry into the modern hotel period. Planning is the process of planning and arranging future actions to achieve the goals of the organization. In terms of specific content, it includes the selection and establishment of organizational goals, the determination and choice of the organization's target method, the establishment of the planning principles, the preparation of the plan, and the implementation of the plan. Planning is the most basic function of all management functions and the conditions for implementing other management functions. Planning is a highly scientific management activity Yet, if you run an organization or business that creates every volume of significant amount of telephone activity, no doubt that there will be the problems faced through getting users to discover tedious hold music rather than plainly talking to a live employee. The good thing is there?s a good compromise between your confusing menus and access immediately to live staff. An Interactive Voice Response (IVR) system could possibly be the answer you are looking for. You can use graphic design Sydney for the website, flyers, letterheads, business cards, along with other promotions. Graphic designs will make your communication material impressive and would induce the recipients to learn them, giving you a way to communicate your marketing message in their mind and winning over them to purchase your products or use your services.