The Barnsley based REHAU fabricator has seen a surge in enquiries from installers and consumers in response to its ongoing advertising, PR and web campaign and these are being passed to its stockists and distributors nationwide. You can't force him to switch his mind and you must not be pushing him in to a corner by demanding answers. Everything seems like it's out of your hands completely and you also don't sense that you do have a leg to face on. You can get a number of that power back - you just need to be as calm as is possible and ride out this storm together with your dignity as well as your self-respect still firmly available.