Privacy Policy

Overglowing LLC respects your right to privacy. This Privacy Policy sets out details of the information that we may collect from you and how we may use that information. This Privacy Policy should be read alongside, and in addition to, our website terms and conditions (accessible online at ("Website Terms") and our terms and conditions in relation to our event planning services ("Services") (accessible online at ("Customer Terms"). Please read this Privacy Policy carefully - by using this website (the "Website"), you agree to its terms (including as amended from time to time). If, for any reason, you do not agree to the terms of this Privacy Policy, please stop using the Website immediately.

Who are we?

In this Privacy Policy, references to "we" or "us" are to Overglowing LLC, a company registered in Colorado, USA.

If you have any questions about how we collect, store and use your information, you may contact us by e-mailing us at

The legal stuff

We will at all times only collect and process your personal information in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and any other applicable data protection legislation.

What information do we collect and how do we collect it?

When you use the Website, register for Services or contact us by post, telephone, fax, e-mail or SMS, we may collect, store and use certain personal information that you disclose to us. The information that we may collect from you includes your name, address, telephone, fax, e-mail and mobile contact details. We also collect and store on the Website any content or data you post on the Website or in relation to the Services, which may include sensitive personal data. We may also collect details of your computer's internet protocol address, which is automatically collected by our web server. Finally, we may receive information about you from third parties.

How do we use your information?

By using the Website, you agree that your information may be used by us and by our affiliates for any of the following purposes:

(a) to provide you with a personalised browsing experience when using the Website;
(b) to fulfil any contractual agreements between you and us or to provide the Services;
(c) to manage any account that you hold with us;
(d) to comply with legal and regulatory requirements; and
(e) for our internal business purposes, to run analysis of Services, market surveys and to improve the Website, user experience and the Services.

We may engage third parties to store or process information on our behalf or to carry out services for us. Where we do this, we ensure that the third parties maintain at least the same security standards as we apply and that they comply substantially with the terms of this Privacy Policy.

We do not rent, or sell personal information to any unaffiliated third parties. However, we may share personal information with unaffiliated parties solely for the purposes of providing Services to you or as required by law or regulation.

We use an outside credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

In addition, we (or third parties acting on our behalf) may also store or process information that we collect about you in countries outside the European Economic Area, which may have lower standards of data protection. We may also disclose your information to third parties in connection with the sale, transfer or disposal of our business, provided that they continue to use your information substantially in accordance with the terms of this Privacy Policy.

We have no control over how third parties using the Website use your personal information which you display on the Website (whether as part of a blog, forum or otherwise). Any misuse of information is a breach of the Website Terms and the Customer Terms. Upon notification we will take steps to investigate any such misuse and may where possible suspend the third party's use of the Website but we shall not be liable for any such misuse.

If you are registered to receive Services from us ("Customer"), and have opted in to receive our Newsletter, we may use your personal data to provide you with information by email about updates to our Service or on other products and services which we believe might be of interest to you. If you do not wish to receive such information, please contact us at any time at the contact details are set out in this Privacy Policy and we will cease to send you such information.

We do not keep personal data longer than is necessary. When we cease to provide Services to a Customer, we will delete all personal data posted on the Website by the Customer and their guests and contacts pursuant to the Services.

Children's information

We do not specifically collect information about children, but we are concerned about the safety of children and their use of the Internet. Therefore, we will never knowingly request or solicit personally identifiable information from anyone under the age of 13 without prior verifiable parental consent. In the event that we receive actual knowledge that we have collected such personal information without the requisite and verifiable parental consent, we will delete that information from our database as quickly as is practical. If you are a Customer you confirm that parental consent has been obtained for any personal information on children under the age of 13 which is made available on the Website as part of your use of the Services.


We have put in place technical and organisational security measures to prevent the loss or unauthorised access of your personal information. However, whilst we have used our best efforts to ensure the security of your data, please be aware that we cannot guarantee the security of information transmitted over the Internet.

What are your rights?

You have the right to contact us in order to find out what information we hold about you (please note that a $20 fee may be payable) or to access, cancel or correct any information that we hold about you.

You may also contact us in writing to inform us if you do not wish to receive any marketing materials from us.

What are cookies?

The Website uses cookies. Cookies are small files stored on your computer's hard drive which are used to collect your personal information. You may choose to refuse cookies but, if you do so, some of the functionality of the Website may not longer be available to you.

For more information about cookies, including further details as to what they are and how to refuse them, please visit

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

How up-to-date is this Privacy Policy?

We may update or amend this Privacy Policy from time to time to comply with law or to meet our changing business requirements without notice to you. Any updates or amendments will be posted on the Website. Please check this Privacy Policy and the Website frequently for any changes. By continuing to use the Website or registering for Services, you agree to be bound by the terms of these updates and amendments.

This Privacy Policy was last updated on 21 August 2011.